Privacy Policy — OpenDoors

This Privacy Policy explains how OpenDoors (“we”, “our”, or “us”) collects, uses, and protects the personal information of users who access our mobile application, website, and admin portal (collectively, the “Platform”). By using OpenDoors, you agree to the terms described in this policy.

1. Information we collect

We collect the following categories of information:

Personal information

• Full name
• Email address
• Phone number
• User account details and login information

Booking & property information

• Property listings, facilities, and features
• Images and gallery uploads
• Booking history (waiting, confirmed, completed)
• Enquiry details
• Payout and earnings-related data

Payment information

• Payment method selections and transaction records
• Earnings and payout summaries
• Note: We do not store full card numbers. Payments are handled by secure third‑party gateways.

Technical information

• Device type, IP address, and browser type
• Cookies and usage analytics
• Log data related to interactions on the platform

2. How we use your information

• Create and manage user accounts
• Enable property listing and booking
• Process payments and payouts
• Track booking progress and history
• Improve platform performance and user experience
• Provide customer support
• Detect and prevent fraudulent activity
• Generate analytics and reporting for admin optimization

3. Sharing of information

We may share your information with:

• Service providers: payment processors, hosting services, and analytics partners who help operate the platform.
• Property owners / managers: when you make a booking or enquiry, relevant details are shared for communication and service delivery.
• Legal compliance: if required by law, we may disclose information to government or regulatory authorities.

We do not sell your data to third parties.

4. Data security

We use industry-standard security measures to protect your information, including:

• SSL encryption
• Secure login mechanisms
• Restricted access controls
• Regular security audits

While we strive to protect all data, no system is 100% secure.

5. User rights

You have the right to:

• Request access to your personal information
• Update or correct your data
• Request deletion of your account
• Withdraw consent at any time
• Opt out of marketing messages

To exercise any of these rights, contact us at: officialtechworkstations@gmail.com

6. Data retention

We retain user and property information as long as your account remains active or as required for legal, accounting, or platform operational requirements.

7. Cookies & tracking

We use cookies to:

• Keep you logged in
• Track analytics
• Improve site navigation and performance

You can disable cookies in your browser settings, but some features may be affected.

8. Children’s privacy

OpenDoors is not intended for users under 18 years old. We do not knowingly collect data from minors.

9. Updates to this policy

This Privacy Policy may be updated occasionally. We will notify users of significant changes via email or in-app notifications.